Everyday English (Unit 6) · New Headway Upper Intermediate Vocabulary List

to take the necessary action regarding someone or something specific

"I will deal with it."

"The manager needs to deal with the customer complaint promptly and professionally to maintain satisfaction."

the amount of freedom or flexibility allowed within certain limits or boundaries

"The manager gives the team some leeway with the deadline."

"The manager gives the team some leeway with the deadline and allows them to submit the report a day late."

the latest time or date by which something must be completed or submitted

"The deadline for the project is Friday."

"The deadline for the project is Friday and the team works overtime to finish on time."

to express dissatisfaction or criticism about something

"I want to make a complaint about the noise."

"If you are unhappy with the hotel service you should make a complaint today."

a list of goods or services received and their total cost

"The invoice was sent"

"The invoice was sent to the client after completion of the project delivery and approval"

a factor or issue that is significant enough to cause a person to abandon negotiations, discussions, or a potential relationship

"The cost is a deal breaker for many customers."

"The cost is a deal breaker for many customers and sales are much lower than expected."

not able to be obtained, reached, or used, typically because it is not ready, not present, or being used by someone else

"The manager is unavailable."

"The manager was unavailable to take my call so I left a message and waited for her to call me back."

to tolerate a situation or person

"Bear with me for a moment."

"Please bear with me for a moment while I try to find the correct file on this cluttered computer desktop."

to completely change how something is organized or built, often making it simpler or more efficient

"The company restructured its debt."

"The struggling company announced a plan to restructure its debt and sell off some of its underperforming divisions."

to come to an agreement with someone by granting some of their requests while they grant some of one's requests

"We will meet halfway."

"Both sides agreed to meet halfway on the salary negotiation to reach a mutually beneficial contract."

to start focusing on and engaging in a task or activity in a serious or determined manner

"Get down to business now."

"After the introductions were finished the committee finally got down to discussing the serious issues on the agenda."

to connect a caller to the person to whom they want to speak

"Put through the call."

"The receptionist will put you through to the manager's office as soon as she finishes her current call."

the total amount of income a company, store, etc. makes from the sales of goods or services over a specific period of time

"The sales team exceeded their targets."

"The company's sales increased dramatically after they launched their new advertising campaign online."

a diagram or illustration that is used to show or explain something, such as a chart, graph, or drawing

"See the figure on page 5."

"The accompanying figure clearly illustrates the complex relationship between the two variables."

to present or suggest a specific amount of money as payment for something, typically with the intention of entering into a transaction or agreement

"I offer you this."

"The real estate agent presented a compelling offer for the beachfront property."

to arise or occur, especially unexpectedly or suddenly

"Problems come up."

"Unexpected complications came up during the project, requiring immediate attention and problem-solving."

to arrive at a place or event

"We will make it."

"Despite the challenging journey, they managed to make it to the remote village before nightfall."

to contact someone again later to provide a response or reply, often after taking time to consider or research the matter

"I will get back to you soon."

"I will get back to you with an answer as soon as I have more information about the problem."

to investigate or explore something in order to gather information or understand it better

"We will look into the matter."

"The committee promised to look into the matter and report their findings next week."

to go over, read, or explain something quickly

"Run through the checklist quickly."

"Let us run through the presentation one more time before the client arrives for the meeting."

the act of moving from one place to another, especially to a new home or office

"The relocation was hard."

"The company announced a major relocation of its headquarters to a more cost-effective region."

a list or chart that shows the departure and arrival times of trains, buses, airplanes, etc.

"The timetable shows departure times every 15 minutes."

"The timetable shows departure times every fifteen minutes and is posted at the bus stop."

without any preparation or prior thought

"He answered offhand."

"When asked about his future plans, he gave an offhand response, indicating he hadn't given the matter much serious consideration."

to try to find information in a dictionary, computer, etc.

"Students look up a word online."

"If you do not know the meaning of a word you should look it up in a reliable dictionary or online."

a list or plan of items to be considered or acted upon, typically at a meeting or conference

"Read the agenda."

"The chairperson distributed the agenda for the upcoming board meeting, outlining all critical discussion points."

to choose something among other things

"She will go for the gold medal."

"The athlete decided to go for the gold medal despite suffering from a minor injury before the competition."

to manage to reach or contact a person

"I will get through."

"Despite numerous obstacles, she managed to get through to the hiring manager."

to succeed in reaching a particular status, position, or achievement

"She will make it."

"With her talent and dedication, she is sure to make a significant impact in her chosen field."